TAC Support

TAC Help With Cleaning After a Transport Accident

What the TAC can pay for at home, how to request it, and the limits that apply.

Northcote & inner north Melbourne

$10M public liability insured

Written by people who actually clean houses

NDIS cleaning Does NDIS pay for cleaning? DVA cleaning help WorkSafe household help Support at Home costs Understanding Support at Home Choosing a home care provider

After a transport accident, the Transport Accident Commission (TAC) can pay for help at home with tasks you can't manage because of your injuries, including household cleaning. This is how its Support at home policy works.

Who can get it

The help is recommended by your treating health provider.
It's for tasks you normally did before the accident (occasional jobs you used to do, like cleaning windows or gutters, can count too).
If a family member died in a transport accident, the TAC can pay for the home tasks they used to do.

How to request it

Ask the TAC to pay for the support. It may contact your doctor or arrange an assessment.
Once approved, give your provider your TAC claim number and the approval, and the TAC pays them directly.
If you pay yourself, you can claim the receipt back through myTAC.

Limits

Up to 40 hours a week in total across home support services.
Generally available for up to 5 years after the accident; longer for severe or permanent injuries, with TAC approval.
The TAC pays to its fee schedule; if a provider charges more, you may pay the difference.
Providers must be registered with the TAC, and the TAC won't pay family or friends (except registered childcare).

How Silv's fits in: Silv's is an approved WorkSafe (WorkCover) provider for household services. NDIS, DVA, TAC and aged-care clients are served through provider arrangements, subject to your approved supports and agreement with your provider. Not sure where you stand? Call or WhatsApp 0489 220 588 and we'll talk it through.

Frequently asked questions

Does the TAC pay for cleaning I didn't do before the accident?

Generally no. The TAC pays for help with tasks you normally did before your accident (with an exception if you were pregnant at the time).

Can my partner be paid to do the cleaning?

No. The TAC won't pay family members or friends for home services, except registered childcare.

How long can I get help for?

Usually up to 5 years after the accident. People with severe or permanent injuries can continue with TAC approval.

Have a TAC claim? Get in touch and we'll explain how cleaning can work for you.

Ask about TAC cleaning

Source: Transport Accident Commission, Support at home policy (tac.vic.gov.au), checked October 2026. General information only; the TAC decides what it funds.