Private & Insurance-Funded Support
The same trusted laundry and cleaning service, whether you're booking privately or exploring whether your insurer can help with the cost.
Book Now Call 0489 220 588Laundry & Cleaning for Private & Insurance Clients
Most of our clients book privately, paying directly for laundry pickup and delivery or regular household cleaning — no referral, approval, or paperwork required. Just book online or give us a call.
If you have private health insurance, it's worth knowing that standard extras policies generally don't cover everyday domestic cleaning as a stand-alone benefit. Where insurers do fund home help, it's usually through a structured post-hospital recovery program (such as a "Rehab at Home" or "Hospital in the Home" program), arranged through your treating doctor or hospital discharge planner — not booked directly with an independent provider like us.
- Laundry pickup, wash, dry, fold & delivery
- Regular household cleaning — weekly or fortnightly
- House cleaning, oven cleaning, window cleaning and carpet cleaning available
- Towels, sheets & linen thermally cleaned at 65°C+, meeting AS/NZS 4146
- Itemised invoices available on request
How It Works
Booking privately: simply book directly with us — no referral needed, no waiting on approval. We'll provide a clear invoice for your records.
If you're recovering from a hospital stay: if your hospital or treating doctor has set you up with a post-hospital recovery program that includes home help, ask your discharge planner whether you can nominate your own provider. Some programs allow this; many route services through a contracted agency network instead.
Frequently Asked Questions
Will my private health insurance cover regular cleaning?
Usually not. Standard extras policies don't typically pay for ongoing domestic cleaning as a routine benefit. Coverage is generally limited to structured post-hospital recovery programs, arranged through your treating doctor, not booked independently.
Can I still use Silv's if I'm in a hospital-at-home program?
It depends on your specific program — some allow you to choose your own provider, others use a contracted network. Ask your discharge planner or care coordinator directly.
Do I need a referral to book privately?
No. Private bookings don't need any referral or approval — just book online or call us directly.
Ready to get started?
Get in touch and we'll talk you through how it works for your situation.
Book NowSilv's Laundry & Cleaning is not a registered health provider for private health insurance purposes. Please check your specific policy's terms and any pre-approval requirements with your insurer before booking.