NDIS & Aged Care · Inner North
Laundry Support

NDIS & Aged Care Laundry Service

Laundry pickup, wash, fold and ironing for NDIS participants and older people across Melbourne's inner north — invoiced clearly for your plan manager or provider.

Free pickup & return
Linen washed at 65°C
Plan & self-managed welcome
20 Melbourne suburbs

Laundry support,
picked up from your door

Washing and folding can be one of the hardest household jobs to keep on top of. We handle it from pickup to return.

Laundry Pickup & Return for NDIS and aged care clients
Service 01 · Pickup

Laundry Pickup & Return

We collect from your door, wash, dry and fold, and bring it back — no carrying baskets or waiting at a laundromat.

  • Clothes, bed linen and towels
  • Wash, dry and fold
  • Essential ironing by agreement
  • Regular weekly or fortnightly pickups
  • Separate line on your invoice
Thermal Linen Wash for NDIS and aged care clients
Service 02 · Hygiene

Thermal Linen Wash

Bed linen and towels are washed at 65°C for 12+ minutes, meeting AS/NZS 4146. Everyday clothing is washed to fabric-care guidelines.

  • Linen and towels: 65°C thermal wash
  • Your items washed separately, never mixed
  • Your own detergent on request
  • Folded and returned ready to use
  • Add home cleaning in the same booking
Laundry support across the inner north
Laundry support across the inner north Linen thermally washed at 65°C

Simple from the first pickup

01

Check your plan

NDIS: laundry must be a reasonable support in your plan. Aged care: check with your provider, or book privately.

02

Tell us how you're funded

Self-managed, plan-managed, through your Support at Home provider, or private.

03

Set your pickup

Choose a regular day. We confirm the service and price in writing.

04

Clear invoices

Laundry is listed separately so your plan manager or provider sees exactly what was delivered.

NDIA-managed funding: NDIA-managed participants must use registered providers for those supports. Plan-managed and self-managed participants can usually choose registered or unregistered providers, subject to their plan and NDIS rules.

Provider statusSilv’s delivers cleaning and laundry services through provider arrangements for NDIS, DVA, TAC and aged-care clients. Services are subject to the client’s approved supports and agreement with their provider.

NDIS & aged care
laundry questions

Can NDIS pay for laundry?

It can, where laundry is a reasonable and necessary support and consistent with your plan. It isn't automatically covered, so check your plan or ask your plan manager first.

Do you invoice my plan manager?

Yes. Plan-managed participants can have invoices sent straight to their plan manager, with laundry listed separately from cleaning.

Can my aged care provider book laundry with Silv's?

Potentially. Ask your Support at Home provider whether they can engage Silv's for laundry under your service arrangement. You can also book privately.

Which suburbs do you pick up from?

All 20 suburbs we service: Northcote, Thornbury, Preston, Reservoir, Coburg, Brunswick, Fairfield, Alphington, Ivanhoe, Fitzroy, Collingwood, Abbotsford, Clifton Hill, Carlton, Richmond, Hawthorn, Kew, South Yarra, Toorak and St Kilda.

Is there same-day laundry?

No. Standard turnaround is 24–48 hours. Urgent premium laundry care is available by quote — call or WhatsApp 0489 220 588 and we'll call you back.

Melbourne's inner north

Take laundry off your list

Tell us your suburb, how often you'd like a pickup and how you're funded. We'll confirm the service and invoice pathway in writing.

Request a Service

General information only. NDIS funding can only be used for eligible supports consistent with the participant's plan and current NDIS rules. Support at Home inclusions are set by the participant's registered provider.